Chili's Projects

An example of a project Chili's is currently acting on is a process called ACT (Accelerated Cooking Technology). Accelerated Cooking Technology speeds your kitchen processes by shortening the time the customer orders until the time they get their food. That means more productivity from your kitchen, extra revenue during your peak periods, and happy customers who crave convenience and excellent food. Using ACT as part of their cooking system is considered a project because it is part of their research and development. They decided to use this system to make their business more efficient and have better customer satisfaction. Chili's figured that if they could cut down on cooking time and give customers their food faster they would be able to serve more people during their busiest times of the day without jeopardizing the taste and quality of their food.
Chili's uses a Gantt Chart method of scheduling to show how much time is required for each activity and when each activity will take place. A Gantt Chart can be made each day or each week for Chili's to determine what need to be accomplished to run a successful business. The Gantt Chart may consist of opening the building which would be a zero, then their would be preparing the food and setting the tables which would be a one. Without the building being opened workers would not be able to go inside the store and prepare for that days work.
The type of software Chili's would use to benefit their business would be able to schedule their daily routines, inventory, management, marketing and new product development.
Chili's is a well rounded chain of restaurants that knows what they need to do to be successful and competitive. They are on top of new technology and strive to be the best in customer service. If any recommendation should be made it would be to continue being there for their customers needs and to stay on top of their competitors to keep customers coming back through these hard times. Chili's should concentrate on new, low cost projects that can continue to introduce new ideas, services and products that will be beneficial to their customers and their franchise.